Privacy Policy

Effective Date: November 10, 2024

At Ilastia AI ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered platform, accessible at https://ilastia.com (the "Site"). This policy applies to all tools and services offered on our platform, including but not limited to Voiceover (Text-to-Speech), Transcription (Speech-to-Text), Document Analysis, PDF Chat, Document Chat (PDF, spreadsheets, text documents, Word documents, images), Pre-set Premium Prompts, Voice Isolator, Content Classifier, Music Generator, Sound Generator, and Code Writer (collectively referred to as "Services").

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect two types of information from users: Personal Data and Non-Personal Data.

Personal Data

Personal Data is information that can be used to identify you personally, either alone or in combination with other information. The types of personal data we may collect include:

Account Information: Name, email address, and contact details you provide when registering for an account.
Payment Information: Billing address, payment card information (processed by third-party payment processors), and subscription details for premium features.
User Content: Any data you submit, upload, or generate while using the Services, including but not limited to text, audio, images, and documents.
Usage Data: Data collected automatically when you use the Services, including IP address, device type, browser information, and log data.

Non-Personal Data

Non-Personal Data refers to information that does not identify you personally. This may include:

Device and Usage Information: Information about your interactions with the Platform, such as your browser type, operating system, access times, pages visited, and referring URLs.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on the Platform to enhance your user experience and to gather analytics.

For more information on how we use cookies, see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To provide and maintain the functionality of the Platform, including generating AI-powered content and processing user requests.
Account Management: To create and manage your account, communicate with you about your account, and provide customer support.
Improvement and Personalization: To improve the performance of the Platform, customize content, and enhance user experience based on your preferences and usage patterns.
Marketing and Communications: To send you promotional content, updates, and notifications about new features, special offers, or changes to the Services, if you have opted in to receive such communications.
Compliance and Security: To comply with legal obligations, enforce our Terms and Conditions, detect and prevent fraud or illegal activities, and protect the security of the Platform and your data.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Platform, processing payments, providing customer support, or performing analytics.
Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or respond to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Aggregated and Anonymized Data: We may share non-personally identifiable, aggregated data with third parties for marketing, research, or analytical purposes.

4. Data Retention

We retain your personal data for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, your personal information will be deleted or anonymized in accordance with our data retention policies.

5. California Privacy Rights

If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA). These rights include:

Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you in the past 12 months.
Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
Right to Opt-Out: You may request that we not sell or share your personal data (if applicable).
Right to Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise any of these rights, please contact us at contact@ilastia.com. We will respond to your request in accordance with applicable law.

For more information on California residents' privacy rights, please visit the California Attorney General’s website.

6. Data Security

We take the security of your personal information seriously. We implement a variety of technical, organizational, and physical security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

7. Your Choices and Rights

You have the following choices regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request that we correct any inaccurate or incomplete personal data.
Deletion: You may request that we delete your personal data, subject to certain limitations.
Opt-out of Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.

If you wish to exercise any of these rights, please contact us at contact@ilastia.com.

8. Third-Party Links

The Platform may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

We encourage you to read the privacy policy of every site you visit.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Platform and to improve your experience. Cookies are small data files stored on your device that help us recognize your preferences and track your usage of the Platform. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Platform.

For more information about cookies and how we use them, please refer to our Cookie Policy.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

Email: contact@ilastia.com

This Privacy Policy was last updated on November 10, 2024.